The Art Neon Canada customer care

How can we help?

Get help with a custom design, an existing order or a business project. Our team at Enseignes The Art Neon Inc. will guide you to the right next step.

Send a message Visit Help Center

Start in the right place

Choose the quickest route.

Start a new project, plan a bulk order or check a dispatched shipment.

New logo or artwork Start a custom quote Upload your logo or artwork and receive a tailored quote. Start a quote Business and bulk orders Plan a larger project Share quantities, designs, delivery locations and your required delivery date for project-specific pricing. Start a bulk enquiry For dispatched orders Track my order View the latest carrier updates for your shipment. Track shipment

Contact the team

Tell us how we can help.

Choose a subject and we’ll show the details needed for your request.

Choose the closest subject so we can direct your message correctly.

Do not include payment-card information, passwords or unnecessary sensitive data.

Self-service support

Helpful guides.

Browse our guides for common questions, or contact us when your request depends on a specific order.

Common answers FAQs

Find quick answers about products, orders, care and policies.

Browse FAQs From box to wall Installation Guide

Choose the right mounting method and prepare your installation.

Plan installation Timeline planning Shipping Policy

Review production and delivery estimates, shipping terms and tracking information.

Read Shipping Policy Product support Warranty

Review coverage and see what to prepare for a support request.

Read warranty